Operations Console Welcome back

Dashboard

New booking received

Today's pickups, returns, pending approvals and live alerts at a glance.

Booking
Total cars
Available now
Pending approvals
Currently rented
This Month Revenue
Fleet Utilization
—%
Today's Schedule
CustomerCarEventDateTime
Upcoming
CustomerCarEventDateTime
⚠ Overdue Returns
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Recent Activity
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Vehicle Inventory

Fleet

Every vehicle in your fleet — specs, documents, maintenance status, and branch location.

Car Type / Year $/Day $/Week $/Month Deposit Status Actions
Reservation Pipeline Pending · Active · Returned

Bookings

Review and approve incoming requests, manage active rentals, and process returns.

CustomerPhoneCarDatesDaysStatusActions
Booking Calendar Date checker

Availability

See which cars are free on which dates — switch between month calendar and quick date search.

📅 Check-in
📅 Check-out
Cash Flow Console All time

Payments

Every payment in and out — revenue collected, expenses logged, fines billed, outstanding balances tracked.

Collected
This period
Expenses
Fuel, repairs, fees
Net
Revenue minus expenses
Outstanding
Unpaid / pending
Period
01 · Cash Flow
Money in & out
Revenue Expenses Net
02 · How they pay
Payment methods
Cash
Card
Bank Transfer
Online / Other
DateCustomer / BookingTypeMethodAmountNotes
Performance Insight All time

Analytics

How your fleet is performing — utilization, conversion, customer behavior, top earners. Revenue figures live in Payments

Period
Utilization
—%
cars active now
Avg Booking
per booking
Customers
unique in period
Period Revenue
vs prev period
Fleet utilization
rented days ÷ fleet days
RevPAC
revenue per available car-day
Avg rental length
days per booking
Booking lead time
days booked in advance
Cancellation rate
incl. no-shows
Repeat customers
returning renters
Deposit refund time
return → refund
Booking channels
01 · Demand
Monthly bookings
Bookings by month
02 · Fleet
Utilization
Active vs idle vs maintenance
Active
Idle
Service
03 · Conversion
Booking funnel
Pending → Approved → Active → Completed
Total
0 100%
Approved
0
Active
0
Completed
0
Cancelled
0
04 · Earners
Top performing cars
Ranked by revenue in period
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05 · Pricing radar
Demand & pricing suggestions
Fleet utilization for the next 14 days — spot days to raise prices or run a promo
06 · Profitability
Car profitability
Revenue minus expenses & maintenance, per car in period
Car Rented days Revenue Costs Profit Margin
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Customer Records Profiles · History

Customers

Profiles, booking history, documents, and loyalty tracking for everyone who has rented from you.

Period
Name Contact ID Number Nationality Bookings Total Revenue Status Actions
Vehicle Health Alerts · Work orders

Maintenance

Service alerts, insurance and registration renewals, workshop jobs, and repair costs.

Insurance Alerts
Registration Alerts
Service Due
In Workshop
Open Work Orders
Maint. Cost / km
Document & Service Alerts
CarBranchInsuranceRegistrationServiceCost / kmActions
Risk Management Blocked accounts

Blacklist

Customers who can no longer book — added manually or after a disputed return.

Customer NameID NumberReasonDate AddedActions
Reputation Customer feedback

Reviews

Star ratings left by customers after their rental. Published reviews appear on your public booking page and feed your Google rating.

Access Control Roles & permissions

Staff

You have full access as the account owner. Give your team their own secure logins — switch on exactly the sections each person needs, and enable or disable access anytime.

UserEmailRoleBranchStatusAccessActions
Audit
Activity log
Who did what — bookings, cars, and team actions
Activity
Period
When Who Action Details
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Conversational Automation WhatsApp Business

AI Agent

An AI assistant that chats with your customers on WhatsApp and books cars automatically.

RentalGate Console Workspace Configuration Auto-save On

Settings & Integrations

Tune how RentalGate looks, talks to your customers and processes payments. Every adjustment is saved the moment you make it — no save button to hunt for.

Sections
08 · Live
Brand
RentalGate
Region
Auto · EU/MENA
Sync
Realtime
01

Preferences

Regional defaults applied across every page of the dashboard, public booking forms and PDF invoices.

Local · LocalStorage
a. Time Format
Applied to booking pickers, timeline and exported invoices.
b. Display Language
Dashboard UI language — toggles labels, menus and right-to-left layout.
c. Cancellation Policy
Shown to customers on the booking page before they confirm — explain your refund windows clearly.
✓ Saved
Your policy Auto-saves as you type
d. Public WhatsApp Number
Customers on your booking page will see a 'Chat with us' button linking to this number.
AE +971
Auto-saves as you type ✓ Saved
02

Subscription & Billing

Your RentalGate plan. Subscriptions are billed monthly through Lemon Squeezy and renew automatically until cancelled.

No subscription
Status unavailable
03

Integrations

External services for AI replies, WhatsApp messaging, and outbound email. Status dots reflect connection state.

04 services
🤖
Reasoning · 01
AI Engine
Groq · Free tier · up to 14,400 req/day
Live
Free tier covers most fleets. Grab a key at console.groq.com → API Keys.
💬
Messaging · 02
Green API
WhatsApp Business · QR-scan instance
Ready
Credentials live at green-api.com → create an instance and scan the QR with your business phone.
🔗
Inbound · 03
Webhook URL
Auto-generated · receives incoming events
Auto
Paste into Green API → Settings → Webhook URL, then toggle “Receive webhooks” on.
✉️
Outbound · 04
Email SMTP
OTP codes · booking confirmations · reminders
Not set
Works with any SMTP provider — Gmail app password, Resend, Postmark, Brevo, etc. Credentials are encrypted at rest.
04

Payment Methods

How customers pay on your public booking page. Empty fields are hidden automatically — only configured methods appear at checkout.

03 channels
Customer Choice
Accepted Methods
Which options customers can pick at checkout
Live
Turn methods on or off. A method appears on your booking page only when it’s switched on and configured below (IBAN / PayTR / Stripe credentials). Cash needs no setup.
🧾
Checkout Rules
Payment Policy
How much is paid before pick-up
Live
Applies to online & bank-transfer bookings. Cash bookings always pay at pick-up. The refundable deposit is shown separately at checkout and is never added to the rental charge.
Prepayment — amount due now
Pick one or more plans. If you enable several, the customer chooses their preferred plan at checkout.
Refundable security deposit
Deposit amounts are set per car in the Fleet page — this only controls how the deposit is taken.
🏦
Bank Transfer
IBAN Direct
Manual · confirmation by you
Manual
Customers see your IBAN after booking and transfer the amount. The booking stays pending until you confirm receipt.
🔐
Online Payment
PayTR
Turkish gateway · all 3 keys required
Gated
Find credentials at paytr.com → Merchant Panel → API. All three fields below must be filled to enable PayTR.
Card Payment
Stripe
Global card processing · pk + sk
Global
API keys live at dashboard.stripe.com → Developers → API keys. Both keys must be present to enable Stripe.
05

Data & Backup

Export an Excel snapshot of your workspace, or restore from a previous one. Backups are downloaded directly to this device.

02 actions
📦
Download Full Backup
Single Excel file with all your data — cars, bookings, customers, payments & expenses. One press, one file.
Restore from Backup
Destructive. Replaces every record in your workspace with the contents of the uploaded file. Cannot be undone.
06

Tax & Delivery

Configure VAT/KDV rates applied to invoices, and delivery fee settings for your fleet.

Tax · Delivery
a. Tax Rate (%)
VAT/KDV rate applied on rental invoices (e.g. 5 for UAE VAT, 20 for Turkey KDV).
% ✓ Saved
b. Currency
Used for every price, total and receipt across the dashboard and your public booking page.
✓ Saved
c. Delivery Service
Flat fee added at checkout when a customer wants the car delivered. Leave blank to turn delivery off.
✓ Saved
07

Loyalty & Referrals

Reward repeat customers with points they earn on every rental and redeem for a discount, and let happy customers invite friends with a referral code.

Rewards
a. Loyalty program
When on, customers automatically earn points each time a rental is completed. Points show on their account and in the customer record.
b. Points earned per 1 spent
e.g. 1 = a 500 ₺ rental earns 500 points. Set how fast points add up.
c. Each point is worth ()
Currency value of 1 point when a customer redeems at checkout. Leave 0 to let points accumulate without redemption.
d. Minimum points to redeem
Customers must hold at least this many points before they can spend them.
e. Referral program
Give each customer a shareable invite code. New customers who use it get a signup discount; the referrer earns bonus points once their friend's first rental completes.
f. New-customer signup discount ()
Flat amount off a new customer's first booking when they use a friend's referral code.
g. Referrer bonus points
Points credited to the referrer once their invitee's first rental is completed.
✓ Saved
08

Extras & Add-ons Catalog

Create extras customers can select at booking — insurance tiers, GPS, child seats, additional drivers. Assign per car in the fleet page.

Add-ons
09

Pricing Rules

Seasonal surcharges, weekend rates, length discounts, promo codes, young driver fees, and more. Rules are applied automatically at quote time.

Dynamic pricing
10

Branch Opening Hours

Set operating hours per branch. Shown to customers on the booking page — invalid pickup times are disabled automatically.

Opening hours
11

Branches

Manage all physical branches. Each branch can have its own staff, cars, and bookings — completely isolated from other branches.

12

Messages

Customize the wording of every automated email & WhatsApp message your customers receive — in English, Turkish and Arabic. Customers get messages in the language they used on your booking page.

Email · WhatsApp
Automated messages
Customers automatically receive booking confirmations, reminders and thank-you notes.